And not overly impressed so far. During April of 2007 Comcast purchased Patriot Media, my locally owned and operated cable provider. Patriot Media’s service has been outstanding, their customer support has been quick, polite and they resolved issues in a quick and timely manner. Including the cable trimming incident. Since about December we knew that Comcast would begin taking over services and support and I personally celebrated each day things remained under the control of Patriot Media.
In either late February or early March we learned that the Patriot Media services would roll into Comcast control and operation shortly. At first we were told it would occur sometime in March and then we received printed literature that stated April 18th 2008. While a change in internet provider for most people is not a terrible issue for me it is a big deal because: 1) I work from home, 2) I run multiple personal services including my photos site and some sites for my father and 3) I am a geek; speed is important. I had previously due to a server failure moved my mail hosting to Google’s domain hosting services and have recently in anticipation of service changes moved this site. A good friend Brian K. has been very kind in offering me hosting on his co-located box.
At some point in the middle of the night last night my service became Comcast. My IP address has changed and most unfortunately my network speed has become piss poor. I’ve run six or seven bandwidth speed tests through the internet and each one has reported my speed as being well below acceptable, let alone the 12mbit/1.5mbit I had received from Patriot Media. The better of the tests reported my speed at 2.5Mbit/500KB/s. Very disappointed and all my outbound connections are sluggish. With my work VPN up (which it is for about 10+ hours a day) internet surfing is slow and my VOIP is pretty much unusable.
Thankfully at this point they have not blocked all incoming ports and my services are still operational; albeit slowly.
Update: I’ve been told that people can’t reach either the photos link or the trimming video. This is caused by your internet provider having old DNS records for my home server cached. Most ISPs will recycle these values within 24 – 48 hours.
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